Shipping policy

Shipping Policy

SHIPPING DESTINATIONS

We currently ship to customers within the United States.

SHIPPING COST

We offer FREE shipping on eligible orders within the United States.

ESTIMATED DELIVERY TIME

Estimated delivery time is 5–11 business days after the order has been processed and shipped.

Please note that delivery times are estimates and may occasionally be affected by circumstances outside our control, including carrier delays, weather conditions, customs processing, holidays, or other logistical issues.

ORDER PROCESSING

Orders are processed as quickly as possible. Once your order has been processed and shipped, you may receive tracking information when available.

TRACKING

When tracking information is available, it will be sent to the email address provided during checkout.

Please allow some time for tracking information to update after your order has been shipped.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.

LOST, DAMAGED, OR DELAYED ORDERS

If your order arrives damaged, appears to be lost, or experiences an unusual delay, please contact us so we can investigate the issue and determine the appropriate solution.

CONTACT US

If you have any questions about your order or shipping, please contact us at:

support@nuvoraget.com

We aim to respond within 1–2 business days.